About Us
Grass247 is the UK’s leading online artificial grass store with a company history that dates back to 1968. We offer a huge choice of products, from budget to premium and we price check competitors, to guarantee you the lowest prices, with delivery that’s fast and free over a certain order value.*
Our grasses are hand-picked from leading manufacturers for their durability, quality and value and we provide 7-days-a-week customer support through our UK call centre.
Over 5 decades of expertise
Grass247’s family history dates back to the late 60s when we started supplying and fitting flooring in the north of England through a fast-growing chain of retail stores. We have continued to grow and today, we are also one of the UK’s largest artificial grass suppliers. We remain a family-owned business, with customer service and our lowest price guarantee, at the very heart of everything we do.
Lowest price guarantee.
In today’s challenging economic environment, offering great value is more important than ever. This is why we underwrite all our prices with a lowest price guarantee. We price check the competition and we price our products lower. Simple as that. If you find an equivalent artificial grass product at a lower price, we will beat that price. Guaranteed.
How do we do this? We buy in huge quantities to secure the best price and we pass those savings on to you. As a result, we have millions of metres of grass in stock to give you even more choice.
Speed, efficiency and scale
We make huge investments in transport, infrastructure and the latest computer-controlled handling technologies to provide super-fast fulfilment of all orders.
From the moment you check out, our automated systems, help to cut, pack and load your order to ensure it reaches you as quickly as possible.
For added speed, the majority of deliveries are handled by our own vehicle fleet, with the remainder fulfilled by trusted courier partners.
Feefo Platinum Trusted Service
Our record for exemplary customer service, product quality and fast free delivery* has gained us over 7,000 five-star reviews on the industry-leading independent consumer review site Feefo. More than any other artificial grass store on the platform. A true mark of excellence and enough to award us a ‘Platinum Trusted Service Award’ for multiple years.
Professional advice and customer care on demand
Our customer care and advice centre is available 7 days a week by phone, email and live chat.
Ask us anything about artificial grass! We’re here to help and assist you with choosing the right product before you make a decision.
And you will find, we’re just as easy to contact for post-sale enquiries, issues, or returns.
Artificial grass samples
To help you decide which grass is right for you, we offer an artificial grass sampling service, by first-class post to allow you to compare different ranges of grasses close up. If you’re not sure which one(s) to order, this is a great way to ‘try before you buy’. Alternatively, contact our call centre, or take a look at our various guides which will give you all the information you need to make your choice easier. See our guides to artificial grass.
*Free delivery excludes Scottish Highlands and Offshore. Minimum order value applies. See delivery page for details.